SAVING Bundle: 4 ERVY Eyes Guest Towels + 1 MOODY Candle "SAVE 20%"
4 ERVY Eyes Guest Towels + 1 MOODY Cozy Night 250 gm, 45+ hours burning time Candle. Perfect for your guest toilet or as a gift bundle.
Product Details
4 Guest Towels: 100% Egyptian Cotton with pure cotton linen embroidered border on 1 end & 1 side. Size 33*33 cm.
1 MOODY Candle: coconut soy wax candle, my weight is approximately 250 gm & I can burn around 45+ hours. Cozy Night Scent: Hazelnut Hot Chocolate
Care
Towels: Machine wash on cotton warm cycle without bleach & don't tumble dry. You can iron the borders if needed. Wash before the first use to open up our fibers & start being absorbant.
Candles: please leave me to burn not less than 1 hours to avoid tunneling & thus reducing my burning hours.
Shipping & Returns
Shipping & Payment Policy
Delivery times & fees
All orders are delivered through our trusted courier partners. Delivery times and fees depend on your location:
| Destination | Delivery time | Shipping fee |
|---|---|---|
| Greater Cairo | 3–4 working days | E£110 |
| Alexandria | 4–5 working days | E£125 |
| Delta & Canal | up to 7 working days | E£145 |
| North Coast, El Gouna, Hurghada & Upper Egypt | up to 7 working days | E£200 |
The exact fee for your order is always shown at checkout before you confirm your order.
Payment
- Cash on Delivery (COD) — available across Egypt; pay in cash when your order arrives at your doorstep.
- InstaPay / Bank Transfer (optional) — ask the team, who will contact you via WhatsApp, if you want this option. Kindly excuse us, but the payment has to be done once the order is placed, as we can’t ship the order before the online payment.
International orders
We ship worldwide via courier. To place an international order, contact us at info@shenegypt.com — a secure payment link is sent via WhatsApp and email to complete your payment, and a tracking number is shared once your shipment is on its way.
Return & Exchange Policy
We want you to love your SHEN pieces. If something isn't right, here is how returns and exchanges work:
- Return or exchange requests must be sent within 2 days maximum, starting from the delivery day.
- The initial delivery fee is non-refundable, and an additional shipping fee applies to return and exchange orders.
- The order can't be returned while the courier is at the door. We will place a return request with the courier, and the order will be picked up within 4 working days.
- The refund is processed once we receive confirmation from the courier that the returned items have been picked up.
- Refunds are made via InstaPay or bank transfer (no cash refunds).
To arrange a return or exchange, please contact us at info@shenegypt.com or via WhatsApp, quoting your order number.
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