SAVING Bundle: 1 KORGY Basket + 1 MOODY Candle + 1 ERVY Coaster "SAVE 10%"
SAVING Bundle "10% OFF": 1 KORGY Round or Square khos Basket + 1 MOODY Morning Coffee 250 gm Candle (burns 40+ hours) + 1 ERVY Eyes Wooden x Mother of Pearl Coaster.
Product Details
SAVING Bundle 10% OFF: 1 Khos Basket (Square or Round as per your preference) + 1 MOODY Morning Coffee Candle + 1 ERVY Evil Eye Wooden x Mother of pearl Coaster.
Basket: 20 cm diameter x 10 cm height
Candle: 250 gm & burns for 40+ hours
Coaster: Mug/ Cup Coaster.
Care
Khos basket: Don't put in highly damp area as it can ruin it. The inner cover is removable & washable.
Coaster: Clean with a damp cloth then dry well.
Shipping & Returns
Shipping & Payment Policy
Delivery times & fees
All orders are delivered through our trusted courier partners. Delivery times and fees depend on your location:
| Destination | Delivery time | Shipping fee |
|---|---|---|
| Greater Cairo | 3–4 working days | E£110 |
| Alexandria | 4–5 working days | E£125 |
| Delta & Canal | up to 7 working days | E£145 |
| North Coast, El Gouna, Hurghada & Upper Egypt | up to 7 working days | E£200 |
The exact fee for your order is always shown at checkout before you confirm your order.
Payment
- Cash on Delivery (COD) — available across Egypt; pay in cash when your order arrives at your doorstep.
- InstaPay / Bank Transfer (optional) — ask the team, who will contact you via WhatsApp, if you want this option. Kindly excuse us, but the payment has to be done once the order is placed, as we can’t ship the order before the online payment.
International orders
We ship worldwide via courier. To place an international order, contact us at info@shenegypt.com — a secure payment link is sent via WhatsApp and email to complete your payment, and a tracking number is shared once your shipment is on its way.
Return & Exchange Policy
We want you to love your SHEN pieces. If something isn't right, here is how returns and exchanges work:
- Return or exchange requests must be sent within 2 days maximum, starting from the delivery day.
- The initial delivery fee is non-refundable, and an additional shipping fee applies to return and exchange orders.
- The order can't be returned while the courier is at the door. We will place a return request with the courier, and the order will be picked up within 4 working days.
- The refund is processed once we receive confirmation from the courier that the returned items have been picked up.
- Refunds are made via InstaPay or bank transfer (no cash refunds).
To arrange a return or exchange, please contact us at info@shenegypt.com or via WhatsApp, quoting your order number.
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