SAVING Bundle: 1 ASTRAT Fawaha + 3 MOODY Wax Melts Jars "SAVE 10%"

I'm handmade & hand painted pottery Fawaha by SHEN Egyptian artisans, so excuse me I'm not standardized; you can find minor differences in the design & minimal imperfections in our finish but we're unique.

SAVING Bundle: 1 Pottery Fawaha + 3 MOODY Wax Melts Boxes

Fawaha dimensions: Diameter 10 cm - Length 12 cm. please allow +/- 2 cm variances.

MOODY Wax Melts Boxes: each bundle comes with 3 boxes. Scents as shown in the pictures. Each Wax Melts Box has 6 cubes, each cube burns for around 1 hour.

Fawaha is dishwasher (short program) safe. Always put enough oil or wax melt in Fawaha to avoid damage.

You may see fine lines within our glaze, this is normal in any pottery tableware but don't worry this won't peel our bodys' paint.

You may hear a cracking sound in the 1st couple times of usages because of our hight heat production process then this will fade away.

Wax Melt: you can use 1 or more cubes if you want strong & long lasting scent. You can blow out the tea light candle before i'm finished & then you can re-use me when needed; I'll solidify then will melt again.

Shipping Policy

All orders are delivered through our trusted courier partners. Delivery times and rates depend on your location:

• Greater Cairo — within 3–4 working days.
• Alexandria — within 4–5 working days.
• North Coast, El Gouna & Hurghada — within 7 working days.
• Rest of Egypt — please allow additional time; rates are shown at checkout.

Shipping fees are calculated at checkout based on your address and the items in your cart. Cash on Delivery is available across Egypt.

International Orders

We ship worldwide via courier. At checkout you may choose express or standard shipping, and a tracking number is shared once your shipment is on its way. For international orders, a secure payment link is sent via WhatsApp and email to complete your payment after the order is placed.

Return & Exchange Policy

We want you to love your SHEN pieces. If something isn't right, you may return or exchange it within 2 days of the delivery date.

• Items must be returned in their original condition and packaging, exactly as they were sent to you.
• The original order shipping fee is non-refundable, and a delivery fee applies to return and exchange orders.
• You may hand the order back to the courier at your door; kindly note the return shipping fee still applies.

To arrange a return or exchange, please contact us at info@shenegypt.com or via WhatsApp, quoting your order number.